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Knowledge Hub

How can we help?

Step-by-step guides for getting the most out of VEXORS, whether you are sourcing suppliers or winning new work.

For buyersCreate requests, invite suppliers, compare bids, and award contracts with confidence.Start readingFor suppliersFind opportunities, submit standout bids, and build a reputation that wins work.Start reading

Getting started

  • What is VEXORS?VEXORS is the B2B trust network for sourcing, procurement & sales: buyers run structured RFQs, RFPs and RFIs, suppliers respond free in one consistent format, and every completed deal builds a public Trust Score both sides carry forward.
  • Create your account and choose your roleSign up in a few minutes, verify your email with a one-time code, choose Buyer, Supplier, or Both, and you are in.
  • Complete your company profileYour profile is what buyers and suppliers see before they decide to work with you. A complete one lifts your Trust Score and unlocks more of the platform.
  • Understanding your Trust ScoreYour Trust Score is a 0-to-100 rating of how reliable your company is. Here is what builds it, what can lower it, and how to raise it.
  • A guided tour of VEXORSThe top header menu adapts to your role. Here is every section for buyers and suppliers, plus the header tools, how to switch roles, access Settings, and reach Support.

For buyers

  • Create a Request: RFQ, RFP, or RFIChoose the right request type, move through the wizard from Details to Review, publish, and start receiving structured, comparable bids.
  • Build your Bill of QuantitiesStructure every item suppliers will price, section by section and item by item, so bids come back comparable from the start.
  • Add a QuestionnaireCollect structured answers from every bidding supplier and let AI Scoring factor them in alongside price, so the best supplier wins, not just the cheapest.
  • Invite suppliers, or open it to the networkDecide who can see and bid on your request, track invitation responses from the Invitations tab, and bring in more suppliers if response rates are low.
  • Set up approval stepsRequire one or more team members to sign off before a request publishes, so your sourcing process stays in line with internal governance.
  • Review bids and read AI ScoringWork the Bids tab as bids arrive, watch price validity, close bidding, then run AI Scoring for a ranked field, a recommendation with written reasoning, the Before you award checks, levelled comparable totals, and a full audit of how the score was built.
  • Compare bids and responsesSee where bids are compared for each request type: priced bids in the AI Scoring tab, and RFI questionnaire answers in the side-by-side Compare matrix.
  • Award a contractChoose the winning bid, set an expected completion date, confirm the award, split an award across suppliers when one winner is not the right answer, and withdraw correctly if you must reverse course.
  • Rate suppliers after an awardThe rating cycle runs in two stages: a Process rating unlocks at award, and a Performance rating unlocks once you mark the contract complete, and both feed the supplier's Trust Score.
  • Save and reuse request templatesTurn a request you run often into a reusable template, manage your library, and start a new request from a template so you never rebuild the same requirements, Bill of Quantities, and Questionnaire twice.
  • Edit, amend, or cancel a requestChange a draft freely, amend a published request with a transparent version trail every supplier can see, and cancel or close a request the right way when plans change.
  • Run Q&A and announcements during biddingSuppliers ask clarification questions on the request's Q&A tab. Publish one answer to every bidder, post announcements, dismiss questions with a reason, and keep the private chat for matters that concern one supplier only.
  • Find and connect with suppliers in DiscoverBrowse and search suppliers by category, open a company profile to read its Trust Score and ratings, keep private notes, search products, and bring the right supplier straight into a request.
  • Onboard suppliers with Connect formsBuild a custom onboarding form, send it to a supplier, review what comes back, and accept the supplier into your directory, all without chasing documents over email.
  • Track your work with tasksCreate tasks linked to a request or bid, assign them to teammates, set due dates, filter by what is overdue or due today, and mark work complete, so nothing in your sourcing slips.

Construction projects

  • Run a construction project on VEXORSHow a main contractor takes one master Bill of Quantities from import to a priced, marked-up client bill: the project cockpit, its four tabs, trade packages, project documents, and the full buy-out loop.
  • Import your BoQ from a spreadsheetBring a Bill of Quantities workbook into VEXORS: the quick single-sheet importer, the AI full-workbook import from the BoQ step or the AI drafter, and the rules that guarantee nothing is ever guessed.
  • Manage project documents and drawingsLoad the spec book and drawing sets into the project library once, as files or a whole folder, attach the drawing register, and hand each trade package only the sections, pages, or sheets it needs.
  • Split into trade packagesCarve the master BoQ into per-trade tenders: create packages, attach the right documents, draft their details with AI, publish and manage deadlines from the cards or in bulk, and watch pricing roll back onto the master.
  • Review the commercial positionThe Commercial Review tab of the project cockpit: pricing quality across the bill, budget against committed cost by package, supplier concentration, unresolved flags, and the AI settlement brief that reads the whole position back before you commit.
  • Price, mark up, and bill your clientFinish the buy-out: self-price your own work on the Consolidated tab, set markup and preliminaries, read the roll-up and its section lump sums, resolve unbilled lines, and export a VAT-correct client bill under your own company name.
  • Understand construction pricing on VEXORSThe five BoQ line types, how PC sums with attendance and profit are priced, quantity bases, the two bid response formats and how a section lump sum reconciles, part bids, measurement standards, commercial securities, and the sub-tender chain, in one reference.

For suppliers

  • Find OpportunitiesBrowse the six tabs on the Opportunities page, filter by type and category, turn on best-match sorting, and understand what each opportunity card tells you before you bid.
  • Submit a BidFrom the opportunity to the confirmation: confirm or decline an invitation, read the documents, ask in Q&A, pass the qualification pre-screen, price the Bill of Quantities including one-price sections and declined sections, answer the buyer's terms, run the Quality Check, and submit.
  • Use the Bid Quality CoachRun the AI-powered Bid Quality Coach on the Review step to get structured feedback on blockers, warnings, and suggestions before you submit.
  • Track Your BidsRead the KPI cards on My Bids, navigate the status tabs, understand what each bid status means, and know where plan limits apply.
  • When You Win, and When You Do NotWhat to do the moment a buyer awards a contract to you, and how to use AI Bid Insights to learn from every bid that did not go your way.
  • Build Your CatalogAdd products and services to your Catalog, manage item statuses, understand plan limits, and get discovered by buyers browsing Discover before they post a request.
  • Raise Your Trust Score and Get VerifiedUnderstand what moves your Trust Score, how to get the Verified badge, and why both matter when buyers are shortlisting suppliers.
  • Respond to a buyer's onboarding formWhen a buyer sends you an onboarding form, fill in every field, attach any documents they ask for, and submit or decline. Here is exactly what each step does and what the buyer sees afterwards.
  • Send a service offer to a buyerReach out to a buyer first. Pick the catalog items and services you can supply, set quantities, add a note, and send. Then see how the buyer reviews it and can turn it into a request.
  • Manage your customers and connectionsYour My Customers page is the relationship hub for everything on the buyer side of your business: won contracts, bid history, connections, onboarding requests, connected buyers, and the offers you have sent. Here is what each tab does.

AI tools

  • How AI works on VEXORSVEXORS has an AI assistant at every step of sourcing, from drafting a request to scoring bids. Here is the full set of AI tools, what each one does, and how they are paid for.
  • AI RFQ DrafterDescribe what you need in plain language, or upload an RFP/spec or a BoQ workbook, and the drafter builds a starting request for you. You edit everything it produces.
  • Questionnaire AssistantOn the Scale plan, the Questionnaire Assistant suggests supplier qualification questions tailored to your category, with answer types, weighting, and show-stopper flags already proposed. You add the ones you want.
  • Pre-Publish InsightsOn the Review step before you publish, an AI read of your whole request and every BoQ line: scope gaps, missing requirements, budget, timeline, supplier coverage, and per-line findings routed to the person who can fix them. Advisory only, never blocking.
  • AI Supplier MatchingGive a category and a short description and VEXORS returns suppliers ranked by how well they fit, each with a fit score and a plain-language reason. Available on Discover and inside the request wizard.
  • AI Bid InsightsAfter a bid is decided, see exactly how yours compared to the others on price, delivery, compliance, and technical fit, where you led, where you trailed, and what to do differently next time.
  • AI Spend SummaryOn Reports, turn a period of spend into a plain-language summary that calls out your key categories, top suppliers, and risk flags like unusual or concentrated spend.
  • Partner IntelligenceOn a company's profile in Discover, an AI assessment of partnership fit: partnership potential, risk factors, synergy areas, and recommended next moves, drawn from their history, ratings, and credentials.
  • AI Bid AnalysisOn your supplier Reports, an AI narrative of your bidding performance over a period you choose: win rate, how your pricing compares, your response speed, and quality trends, with concrete suggestions to improve.
  • Supplier SummaryOn the supplier leaderboard, an AI summary of your standing across the requests you compete in over a period you choose: your strongest opportunities, the gaps, and the trends worth acting on.

Trust & security

  • Trust and safety on VEXORSHow VEXORS builds trust between companies that have never met: the Trust Score, the Verified badge, two-way ratings, and the privacy of your data. Start here, then go deeper.
  • Get your business VerifiedUpload your trade licence and tax registration, add your certifications, submit for review, and earn the Verified badge that shows on your public profile and lifts your Trust Score.
  • Ratings and reviews, both waysAfter a contract completes, the buyer and the supplier each rate the other on real dimensions across two stages, and those reviews show on the public company profile.
  • What others can and cannot seeA precise map of what is public on VEXORS and what is private. Your email and contact details are never shown to counterparts, identity on the network is always your company name.

Account & billing

  • Plans and what they unlockCompare Explore, Grow, and Scale to find the plan that fits how your team sources or bids. Every plan includes AI credits, and you can upgrade or downgrade any time.
  • Manage your subscriptionUpgrade, downgrade, switch between monthly and annual billing, adjust your seats, and understand when changes take effect, all from Settings > Billing.
  • Team members and rolesInvite colleagues by email, understand what Admins and Members can each do, set platform access, and manage your seat count.
  • AI creditsAI credits power every AI feature on VEXORS. Every plan includes a one-time grant, every plan can buy top-ups, and your balance is always visible in Settings.
  • Payment and invoicesUpdate your payment method, find your next billing date, and download invoices and AI credit receipts, all from Settings > Billing. Admins only.
  • Currency settingsSet your company's base currency, add exchange rates for the currencies you work in, and understand how request currency locks bids and pricing.
  • ReferralsShare your referral link, invite companies by email, and earn AI credits and subscription rewards when the companies you referred activate on VEXORS.

Help center

  • Account and sign-in helpCannot sign in, account under review, or missing your verification email? Here is how to resolve each one.
  • Common questionsQuick answers to the questions buyers and suppliers ask most often, plan limits, privacy, statuses, and how to get help.
  • Contact supportHow to reach the VEXORS team by email, file a business complaint, and find answers without waiting.
  • Set up two-factor authenticationAdd a second step to your sign-in with an authenticator app, save your recovery codes, and learn how to turn two-factor off if you need to.
  • Manage your active sessionsSee every device signed in to your account, check its IP address and last active time, and sign out a single device or everywhere else if something looks wrong.
  • Choose your notification and email preferencesDecide which events notify you in the app and which arrive by email, and control your weekly report summary.
  • Billing and payment helpWhat to do when a payment fails, how to update your card, where to find invoices, and how mid-cycle plan changes are charged. The quick fixes for the most common billing questions.
  • File a complaint or disputeHow to raise a complaint about a company you dealt with on VEXORS, choose the right complaint type, and follow it from open to resolved.

Developer docs

  • Developer documentationWebhooks are live on the Scale plan today. A public REST API is being prepared: here is what is shipped now and what is coming.